Customer Service
How We Deal With Car Trouble
At Automotive Center of Slidell, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Automotive Center of Slidell. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At Automotive Center of Slidell, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.
Emphasis On Communication
While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Automotive Center of Slidell focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.
We Go The Extra Mile
At Automotive Center of Slidell, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 2006, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!
To learn more about the services we offer for your vehicle, call us at 985-641-1975 or email us.
Car Warranty Scams FAQs
Be sure to review the below information in order to avoid a potential scam.
Is there a car warranty scam?
Yes, there are car warranty scams that try to take advantage of unsuspecting vehicle owners. You may have received calls from scammers that start with automated or pre-recorded prompts to enter basic information and stay on the line.
Once the call begins, the scammer pretends to be an auto manufacturer or insurer telling you that your auto warranty or car insurance is about to expire. Then they ask you to provide personal information, which will later be used to defraud you. Sometimes the caller will have actual information about your automobile.
What do I do if I fell for a car warranty scam?
There is no way to get your personal information or money back, but you can reach out to the Federal Communications Commission (FCC) or the Federal Trade Commission (FTC) and file a complaint. You can contest any charges to your bank card through your bank. Consider using a credit monitoring service.
How do you check if your car warranty or vehicle insurance has really expired?
If you are afraid your warranty or insurance may have really expired: first hang up with the potential scammer. Next, call your car dealer or insurer and inquire about your policy.
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Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
(Translated by Google) These French people were in trouble, and they fixed the tire on our rental Jeep! Incredible service and great kindness ?? Thanks from France! (Original) Français en galère, ils ont réparé le pneu de notre Jeep de location ! Un service incroyable et d'une grande gentillesse ?? Thanks from France !
Wonderful group of people dedicated to keeping your car on the road.
Best vehicle service and repair experience every time I go!
Every interaction I've had here has been fantastic ? from the owner, to the service technicians who've worked on my vehicles, to the friendly staff at the front desk (shout out to Andy for his fabulous customer service ALWAYS!) . Their rates are very reasonable, and they've always done exactly what they said they would. They stand by their work, and I've never had a single issue with anything they've repaired or serviced from major work completed with a rear differential replacement all the way to just stopping in to have one of my 37? tires plugged from snagging a nail on the road. Heck, even if I just have a mechanical question Andy has always been there willing to chat. What really sets them apart is their honesty. They don't sugarcoat or try to upsell unnecessary work ? they're straight with you, and that means a lot. On top of that, they're friendly, genuine, and just good people. Honestly, these have been the best experiences I've ever had at any automotive service establishment in my adult life. I can't recommend them highly enough.
Savings & Specials
Discover the latest deals and discounts we offer. Take advantage of our seasonal promotions & coupons and find out how you can save on your next visit to our shop.
10% Off Up to $50
